NEW PHONES: We are breaking in a new phone system! We appreciate your patience as we acclimate to new technology.
Holidays: The office will be closed for the following holidays so that our providers and staff can enjoy a hard-earned break with their families. As always, we advocate emergencies to go to your nearest hospital, we utilize a night nurse service and have a provider on-call 24/7 for urgent issues. Upcoming dates that the office will be closed: Monday May 30th, Monday July 4th. Stay well!
CFP Mask Policy (02/16/2022, 4/11/22): Masking is still strongly encouraged in public settings. We will continue following CDC recommendations for masking and distancing to minimize transmission of COVID-19. The health and safety of our patients, staff, and providers remains our top priority so, for now, masks will still be required by all that enter the building. We appreciate your understanding!
Message to our Patients: Due to the ongoing COVID pandemic we are experiencing both higher than normal patient volumes as well as staffing shortage. Your care is important to us. Given these realities, however, it may take extra time for call backs regarding non-urgent matters. It may also be harder to reach us by phone. We are encouraging all patients to use their patient portal when possible as this may result in a faster response. We thank you in advance for your patience and understanding during this challenging time.
* The quickest way to access your COVID-19 test results is by downloading the Labcorp app to your smart phone/computer.
SVAST: Using text messages with direct access to the billing representatives, our billing team (aka: SVAST) is working to make paying your bill easier than ever! Communication with our billing team is as easy as responding to the text or clicking on their phone number to speak with a representative over the phone. You may also pay your bill via your patient portal (link below).
New Patients: Our new patient availability is extremely limited. We're currently considering newborns, prenatal/OB patients and family members of existing patients.
Night Nurse: In an effort to provide more expeditious and effective health care to our patients, Community Family Practice will occasionally use Night Nurse Inc. as our after-hours triage call center. Night Nurse Inc. will work closely with the physicians of CFP to provide quality care to our patients and records all of its calls (incoming and outgoing) so as to have an actual record of the information provided.
